Questions, issues, or a data request — here's how to reach us.
App issues, account questions, bug reports, or anything else — email us and we'll get back to you.
Email admin@mystreetchampion.co.zaRequest a copy of your data, ask us to correct or delete it, or withdraw marketing consent — see our Privacy Policy for full detail.
Make a data requestOpen the app, tap "Log," and enter the reference number your municipality gave you (from a phone call, email, or in-person report), plus a photo and description. It's not a substitute for reporting to your municipality — it's how you track it afterward.
You'll get a notification in the app as your community representative posts updates against your reference number — no need to keep checking back.
Email admin@mystreetchampion.co.za with a deletion request, or use the in-app option under Privacy & Data Rights. Account deletion happens immediately.
No. We never sell personal data. Some technical data is shared with service providers (Google Firebase, AdMob, Places API) strictly to run the app — details are in our Privacy Policy.
Representatives and residents sign up the same way — download the app and register. During registration there's a button to select your role, and your path diverges from there (representative accounts go through verification for their ward and municipality).